FAQ

FAQ

What are your opening hours?

FAQ: We are open 6 days a week, Monday through to Saturday. You can always refer to our Google Business profile for confirmation or public holiday updates. Currently we are open from 8:00 am – 5:00 pm Monday to Friday. Saturday we are open 8:00 am – 1:00pm. 

What is the best way to contact you?

Give us a call or text on 0402666707. You can also message us on Instagram and Facebook or pop in-store.

Where are you located in Burleigh Heads?

We are conveniently located on Hutchinson Street in the Burleigh industrial estate. The shop is positioned within a 5 minute drive from Burleigh Heads, Burleigh Waters, Palm Beach, Miami and Reedy Creek. We are parallel to Southport Burleigh Road and the M1 Highway, opposite Treetops Shopping Plaza and Bunnings. Our warehouse is in a complex of three other businesses and you can easily see our large yellow sign from the street front. Our address is 1/3 Hutchinson Street Burleigh Heads. 

Do I need to make a booking?

Walk-ins are available and we can often squeeze you in during the week. Outside of working hours and Saturdays it is crucial to make a booking. Regardless, we ask that you do make an appointment time so we can get your car done as quickly as possible and have time for an extra service at your request. Calling ahead can ensure we have the tyre you are after in-stock. It is possible we would have to turn away walk-ins due to a busy schedule during the week. 

Do you have any deals or specials?

We sure do! Follow this link to find out more. Although we are a discounted tyre retailer, and prices are very low we can often price match. Please bring or send in your quote from another retailer and we will see what we can do. 

Do you have AfterPay or ZipPay?

Yes! AfterPay and ZipPay are offered in-store. Terms and conditions apply including spending limit. Please contact us to find out more. 

How do I find my tyre size and what do tyre sidewall markings mean? 

Sidewall markings refer to the tyre size and specifications. There is a lot of information online on how to read and translate this information. The first sequence of numbers refers to the width of tyre and is followed by the height. This may also include a letter at the beginning which indicates the type of vehicle such as P for passenger. This is often separated by a slash ( / ). The R and number to follow translates to the aspect ratio. Not all information may be relevant to you and the remaining characters usually suggest the load and speed rating. 

What tyres should I get for my car?

This entirely relies on your tyre size, budget, driving style and personal preference. While tyres can look almost the same they serve a variety of different purposes. Price range can often determine unique features or application of advanced technology. Luckily you are spoilt for choice and there are countless options within budget to premium. With tyres you really can find the perfect fit. You may have a good idea of what you are looking for or want to stick with what you know but we always recommend having a conversation with us first. This allows us to find the best tyre whether that be a cheaper option for you that will do the same or a similar tyre that is more specified to your needs. 

Which tyres last longest?

Generally a mid-range or premium tyre will give you a better tyre life. This can translate to the same price as a cheaper tyre as you are getting more time and distance for what you paid for. However, this is entirely dependent on your driving style. 

When do tyres need to be replaced?

Tyres conventionally should be replaced when the tread block is level with the wear bar. However, we strongly recommend along with every other tyre retailer in Australia to replace tyres a little bit earlier. Safety is everything and you don’t want to be delayed in booking in with us. As a general rule tyres should be throughly inspected yearly, and skimmed over every few months. Tyres last about 4 to 5 years but this is highly variable depending on a number of factors. 

How do I extend the life of my tyres?

The first step is to invest in a good quality tyre that will often end up costing you the same as a budget tyre that wears quickly. It is worth doing your research and speaking to us to find the best tyre for you. You will be thanking yourself in a couple or few years time when you can hold of on bringing your car in because you make a calculated choice. Wheel alignment, balancing and rotation are crucial and should not be thought of as an extra service. Driving style is a main contributor to premature wear. This includes but is not limited to overloading, under-inflating, over-inflating, driving at high speeds, sudden stopping, exposure to heat and incorrect tyres for vehicle or driving style. 

Why does tread depth matter and what is the legal requirement? 

Tread depth is fundamentally what keeps your vehicle on the road and ultimately determines if your car is safe to drive. The tread provides traction with the road and ensures your vehicle can grip the driving surface. If tread is worn it is a serious issue. The legal requirement is 1.5mm in Australia. 

Do I really need a wheel alignment, balance or rotation?

A wheel alignment, balance and rotation are all services that can be done upon purchasing a new set of tyres or throughout the lifecycle of your tyres. In simple words if you want to save money in the long run these services are crucial. If you feel your car pulling to one side you generally need a wheel alignment.

This speaks to fuel economy and tyre wear. It may be a good idea to get a wheel alignment upon purchase of new tyres. If you notice your car is shaking or vibrating this could indicate you need a wheel balance. Wheels loose balance as time goes on. Its almost impossible to avoid. Factors that contribute to wheel balance include driving conditions, tread wear and weight distribution. A tyre rotation is the process of swapping your tyres around to promote even wear and increase the lifespan. What do these services have in common? They save money and are not expensive to do at all. 

Leave a Reply

Your email address will not be published. Required fields are marked *

Name *